Firsource provides Software Copyright Protection and Licensing Service to Software developer (ISV, Independent Software Vendors). Firsource has no directly business relationship and connection with software developer's clients (end user) and will not collect end user personal information directly.
If you do not agree with this policy, please do not use Software products and License entitlement Service and provide and Firsource with your contact and other business and personal information.
At , including its affiliates, we respect and protect our customer or users' privacy. This policy describes why and how we collect, use, transfer, retain, secure, and disclose your Personal Information and Data, how you can control its use, and describes our practices regarding information collected from the & Firsource websites that link or refer to this Policy (such as and Firsource websites, computer or mobile software applications, social media pages and your account information registered in Firsource , as well as through offline sales and marketing activities). Our products or services may contain links to other companies’ websites and services that have privacy policies of their own. We are not responsible for the privacy practices of others and we recommend you read their privacy notices.
may collect and use your personal information and other non personally information for following purposes: Account Setup in Firsource website and related order fulfillment and provide you with our Firsource products and License services, to process your requests or as otherwise may be necessary to perform the agreement between you (as Software Developer) and , or the agreement between you (as end user) and 's Customer (as Software developer) which provide their Software product and grant a license to you. Thus you can download software product and service which ensure the functionality and security of products and services provide to you，such as License Activation, Verification and technical support and so on.
Fulfillment Deliver and Managing Firsource software copyright & IP protection and license services. We also use personal information and data and non personal information to fulfill, deliver, manage and improve Firsource Software copyright&IP Protection and License services. Such as License issue, verification, binding and activation, license update/upgrade, and provide the Analysis and Statistic Report Service to our Customer's software product as per their directly instruction or as a part of service provide to them. These analysis report information or other information will be collected and consolidated into Anonymous information for further analysis and service improvement.
Communicating with you(Software developer): may use your personal information to communicate with you, for example to inform you that our products have latest version need to be upgrade or to send you critical notice and other such information relating to our products or services and to contact you for customer care related purposes.
Marketing, advertising and making recommendations: Contacting you with your consent; sending you information about the products and services that may interest you; inviting you to participate in promotion we may offer to you. IF YOU DON'T WANT TO RECEIVE SUCH KIND OF INFORMATION, YOU CAN OF RECEIVING SUCH INFORMATION AT ANY TIME.
We may use your personal information to personalize our offering and to provide you with more relevant services, for example, to make recommendations and to display customized content and advertising in our services. This may include displaying and third party content.
Information and Data we collect includes personal information and other information:
Personal information means any information that can be used to identify a natural person. Such information is provided to directly by you when you register in Firsource or Firsource website to setup a Firsource account or register to participate in an marketing survey, or Product and License Service promotions, or when you submit your information to Firsource Website/Cloud for any other reason. From time to time, We also receives personal information from our business partners and Our customer (third party software vendors which provide their Software product by use of Firsource LM License Entitlement Service to their customer). only uses such information for business purpose such as license entitlement process, track software download, license validation and activation, and payment process, etc.
Personal Information may included:
For software developer, Developer Name, working email, phone or mobile, company name and zipcode or other physical address, or other contact information, country, time zone, payment information such as credit card number or PayPal information, when we provide software copyright and IP protection and license service as you requested. Credit card information are used only for processing payments and are not used for any other purposes.
For Software end user (The customer of the software developer who use Firsource Service), following machine information may be included to fulfill license service agreement with Firsource Customer, Software developer: License binding, verification, License activation (may or may not contain personal data):
Non Personal Information is information that cannot be used to identify a particular individual. And other Information or data. provides License Entitlement Service and related Statistic and report to our customer (Software Developer), we may also collect Non Personal information and other information related to you when you use Software product and license Services or when you use the software of third party software vendor which use software protection product or Firsource License Entitlement Service, such as Aggregate usage statistics and relate report, generally it is not the information for personally identifying
The following are examples of the type of Usage Data that may be collected by related to your interactions with Firsource website or products and services: We may collect statistical data, such as the numbers of visitors to its website. We collect such data to understand how users use our websites, products, and services so that we can improve our services and better satisfy your needs.
We collect information directly from you when you register and Setup a Account in Firsource for Software copyright protection and License Service, and, in some cases, by our customer. which use Firsource License Entitlement Service to provide their software product and grant license to you (end user). Firsource collect hardware information from Firsource License software running on your computer for granting related software license and hardware binding to specific machine. We may also collect information and data by recording how you interact with our websites, products, or services, for example, using technologies like cookies or similar technologies.
and associated Firsource , provides software copyright and IP protection solution and License entitlement service to Software Developer and their customer (end-user).
Role of Data Controller: provide software copyright and IP protection and software license entitlement service to our customer (As Software Developer), we are acting as a Data controller for the personal/business information collected from our customer directly (Software developer) such as information related to Software protection and license service request, orders, agreements, Service delivery and payments process.
Role of Data Processor: provide Software copyright and IP protection and software license entitlement service to our customer's client (end user), we are acting as a data processor for the personal information (end user information) which our customer ask us to collect, process and store as part of license entitlement service provide to our customer, only process personal information and data in accordance with our customer permission and instruction, has not direct connection and relationship with the end users whose personal information processes. Our customer (Software developer) will determine the end user personal information which will process and store on behalf of our customer, and provide privacy notice and response to their customer (end user). 's Customer will responsible to comply with relevant personal information and data protection legislation in local country and region before provide these information and data to .
will retain your (As Software Developer) Personal Information for as long as your account is active; as needed to provide your software copyright and IP protection and related License services to your customer (end user); as needed for the purposes outlined in this Policy or at the time of collection; as necessary to comply with our legal obligations (e.g., to honor opt-outs), resolve disputes, and enforce our agreements; or to the extent permitted by law.
AT THE END OF THE RETENTION PERIOD, FOR SECURITY REASON, AFTER WE RECEIVED YOUR WRITTEN REQUEST TO DELETE YOUR PERSONAL INFORMATION, WE WILL DELETE YOUR PERSONAL INFORMATION IN A MANNER DESIGNED TO ENSURE THAT IT CANNOT BE RECONSTRUCTED OR READ. AND THE LICENSES YOUR CREATED AND ISSUED TO YOUR CUSTOMER, YOUR CUSTOMER INFORMATION RELATED YOUR SOFTWARE LICENSES WILL ALSO BE DELETED ACCORDINGLY.
For personal information that we process on behalf of our customer (software developer), we will retain such personal information in accordance with the terms of our agreement with them, subject to applicable law.
If you are a customer of one of 's customer (Software developer) and wish to delete, correct, amend or view your personal data, you should contact our customer (Software developer) directly.
The security of your personal information is important to us. use physical and technical security measures to protect your personal information from unauthorized access, disclosure, use, modification, damage, or loss when we collect and process to comply with related requirements by applicable laws and regulations such us Cybersecurity Law of the People's Republic of China, Decision of the Standing Committee of the National People’s Congress on Strengthening Information Protection on Networks, and Provisions on Protecting the Personal Information of Telecommunications and Internet Users and so on. Setup Software Security Lab and regularly test Firsource website, Firsource , and other assets for security vulnerabilities Testing. For example, we undertake that dedicated security hardware equipment and used to store and use your Private keys with your digital signature so that no one can access to the Private key in plain text. However, security on the Internet cannot be guaranteed at all times. Despite all our efforts to strengthen the security protection measures, issues may arise that are beyond the scope of our control. We appreciate your understanding that we are unable to provide an absolute guarantee since no security measure is perfect.
use Secure Sockets Layer (SSL) encryption on all web pages where personal information is submitted, collected and transmitted. You must use an SSL-enabled browser. Doing so protects the confidentiality of your personal information while it’s transmitted over the Internet.
When you use Firsource products, services, or applications or post on forum/Blog, or social networking service, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.
As a Security company to provide software copyright and IP protection and license service to software developer and their customer (end user), follows best practices in security industry to secure and safeguard customer information and data stored. Firsource Servers are hosted by tencent Cloud, which use TrustArc Privacy platform and make it available through their global cloud service. and Verified and Sealed with TRUSTe. Alibaba Cloud US LLC and tencent.com LLC participate in and have certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework.
As a Software Copyright & IP protection and License entitlement solution provider, your personal Information and data collected by may be processed in or accessed from the country/region where your products and License services are used or in other countries/regions where or its affiliates, subsidiaries or service providers have presence. These jurisdictions may have different data protection laws. In such circumstances, will take necessary measures to ensure that data is processed as required by this Policy and applicable laws in the area where the data is located.
You appoint us to perform any such transfer of personal data to any such country and to store and process such personal data in order to provide Firsource Service to you. You are solely responsible for ensuring compliance with any laws or regulatory obligations relating to personal data and/or privacy and your use of the same on or in connection with the Firsource LM's Services, and you warrant that you have obtained all requisite consents from all relevant data subjects to permit the use of the same.
Notice to European Users: Please note that the information you submit through this Site will be transferred/Stored outside of the European Union Area, for purposes of processing for Software Protection and its licenses entitlement service. By providing information to this Site or otherwise using this Site, you consent to this transfer. IF YOU DO NOT CONSENT TO THIS TRANSFER, DO NOT USE THIS SITE and License Service.
It is your responsibility to ensure that all personal information and data submitted to website or registered on Firsource are correct. is dedicated to maintaining the Security of personal information & data and keeping the data up-to-date.
To the extent required by the law of your jurisdiction, you can (i) have the right to access personal information and data we maintain about you, (ii) request that we update or correct inaccuracies in that data, (iii) object to our use of your personal information and data, and (iv) ask us to delete your personal data from our database. v) download and backup your data. To exercise these rights, please contact with us. Your written request to delete your personal information may be required for security reason. We may decline the request if we have reasonable grounds to believe that the request is a fraud, infeasible or may jeopardize the privacy of others.
In case where we act as a Data Processor, we have no direct relationship with the software end user whose personal data we process. For the software end user who seeks access, or correct, amend, or delete inaccurate data, Please contact directly with Firsource’s customer (the data controller).
We do not sell, share and disclose your personal information and data to third parties unless otherwise stated below.
Third-Party Service Providers:
We share your personal information, with our third-party partner which authorized by us. For example, when you make an purchase order to our hardware product (Dongle) from us, We must share your personal data with the logistics provider to arrange shipment. These third-party logistic providers may have process your personal information for the purpose of providing these logistics services for us. We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.
Compliance with Laws and Law Enforcement Requests; Protection of Our Rights:
In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities or other government agencies, including to meet national security or law enforcement requirements, or as otherwise required by law.
If We are involved in a restructuring, merger & acquisition, or bankruptcy and liquidation lawsuits in some jurisdictions, your personal data may be disclosed in connection with the transaction.
If you no longer wish us to receive communications from us, you may submit your opt out request here or contact us with following email: firstname.lastname@example.org indicating your wishes or follow the unsubscribe instructions included in each promotional email.
/Firsource websites, Firsource products and license services are primarily designed to serve for adults includes software developer and their customer. does not access or collect any personal information from children under the age of 16 or as defined by local law. To ensure compliance with the Children's Online Privacy Protection Policy and Law around world, children under the age of 16 or as defined by local law should not access website and create a account, provide any personal information without the consent of a parent or guardian. We do not knowingly collect personal information from Children as define by local law, If we accidentally collect a child's personal data without verified prior consent from the child's parents, we will delete such personal information from our database as soon as possible.
If you are under the age of 16 or as defined by local law, please do not submit any personal information through our Websites or Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through the Websites or Services without their permission.
Last modified on May, 25, 2018